Payment

Any dispute, claim, or controversy arising out of or relating to these Terms, the services provided, or the Business-Airfare website shall be resolved exclusively through binding arbitration administered by the American Arbitration Association, except that individual claims may be brought in a small-claims court of competent jurisdiction.

Class actions, class arbitrations, or representative proceedings are not permitted. By accepting these Terms, you acknowledge that you waive the right to have disputes decided by a judge or jury and waive the right to participate in any class or collective proceeding. Disputes will be decided by a neutral arbitrator, who may grant any relief available in court. Arbitration decisions are enforceable in court and may be overturned only on limited legal grounds.

If this arbitration agreement is found unenforceable, any permitted court proceedings (excluding small-claims actions) shall take place exclusively in the state or federal courts located in San Francisco, California. You consent to the jurisdiction of those courts. These Terms are governed by the laws of the State of California, except that the arbitration agreement is governed by the Federal Arbitration Act.

You may opt out of arbitration by submitting written notice to support@business-airfare.com within thirty (30) days of first accepting these Terms.

Airline tickets are non-transferable and non-reroutable. Name changes are not permitted. Refunds or exchanges, if allowed by airline fare rules, must be requested no later than seventy-two (72) hours prior to departure and are subject to airline penalties and a Business-Airfare service fee of USD $250 per passenger.

Airline tickets, accommodations, service fees, Travel Care services, and optional gratuities may be non-refundable. No-show tickets are not eligible for refund or exchange. Failure to cancel before departure may result in ticket suspension and loss of value.

Passengers are responsible for monitoring airline schedule changes, reviewing itinerary details, and confirming flight information at least seventy-two (72) hours prior to departure. Failure to use any segment of a reservation may result in cancellation of remaining itinerary portions.

Tickets must be used in the order issued. Out-of-sequence usage is prohibited. International travelers are advised to arrive at the airport at least three (3) hours prior to departure, including for domestic connections to international flights.

Airline tickets are subject to each airline’s contract of carriage. Airlines may modify schedules, routes, or operations at their discretion. Business-Airfare LLC is not responsible for airline schedule changes or operational decisions.

If a ticket is not honored, you must contact your agent promptly. Business-Airfare LLC’s liability is limited to the amount paid for the ticket and may include replacement, refund, or alternative arrangements, subject to availability.

Business-Airfare LLC 8 The Green Ste B Dover, Kent County, DE 19901 United States

Email: support@business-airfare.com Phone: +1-833-858-2497

Business Airfare LLC is a registered seller of travel in California, CST 2175177-50, and in Washington, UBI 606 306 332. Registration as a seller of travel does not constitute approval by the State of California.

California law requires certain sellers of travel to have a trust account or bond. This business has a bond issued by Atlantic Specialty Insurance Company in the amount of $25,000.

Business Airfare LLC is not a participant in the California Travel Consumer Restitution Fund. This transaction is not covered by that fund, and you are not eligible to file a claim against it.

Cancellation and change penalties apply to these arrangements. Details will be provided upon request.

If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date. Where you are not at fault and have not cancelled in breach of terms disclosed to you, every sum you paid for a service not provided is refunded promptly unless you tell us in writing to apply it otherwise.

Tickets are valid for one (1) year from issuance unless otherwise specified by the airline. Unused tickets after this period have no remaining value. Travel Care service fees are non-refundable.

Your booking is subject to the terms and restrictions of airlines, hotels, and other travel suppliers. You agree to comply with all supplier requirements, including payment obligations and usage rules. Failure to comply may result in cancellation, denied boarding, forfeiture of funds, or additional charges.

Airlines, hotels, and other travel suppliers are independent contractors and not agents or employees of Business-Airfare LLC. Business-Airfare LLC is not liable for acts, omissions, delays, injuries, losses, force majeure events, or governmental actions beyond its direct control.

Nothing in these Terms limits your right to dispute a charge with your card issuer, or any refund or other right you have under applicable law, including the US Department of Transportation's rules on airline ticket refunds. If you have a question about a charge, we ask that you contact Business-Airfare LLC first at support@business-airfare.com or +1-877-382-8382; most questions are resolved within one business day.

Where a chargeback is raised for a charge you authorized and for which the tickets were issued as agreed, Business-Airfare LLC may provide the card network with the booking record and the Terms you accepted, and may cancel the related unused tickets if the chargeback is upheld. Business-Airfare LLC does not charge you any fee in connection with a chargeback.

Your bank may apply foreign transaction or currency conversion fees. Business-Airfare LLC may conduct fraud-prevention verification, including temporary authorization charges under USD $2. Submission of payment details does not guarantee ticket issuance.

When you submit your payment details, we place an authorization (a temporary hold) on your card for the full amount shown. Your card is charged after your agent confirms your option and your tickets are issued, normally within one to three days and never later than seven days after the authorization. If your option cannot be confirmed, or the booking is cancelled before the charge, the authorization is released and you are not charged; your bank may take several business days to remove the pending amount from your statement. A hold is not a confirmation of your booking: fares and availability can change until tickets are issued.

Business-Airfare LLC does not sell award tickets and does not access customers' loyalty accounts. Tickets bought through Business-Airfare LLC earn miles according to the airline's fare rules; some fares earn none, and loyalty benefits or upgrades may not apply. Agents may assist with frequent flyer account creation when necessary.

Customers may voluntarily add an appreciation amount for agent services. Such amounts are non-refundable.

Promotional or goodwill vouchers may be issued subject to disclosed terms. Only one voucher may be applied per booking.

A minor is defined as a passenger seventeen (17) years of age or younger. Airline rules vary by age and carrier. You are responsible for verifying airline requirements for minor travel. Business-Airfare LLC is not responsible for denied boarding due to unmet airline conditions. By booking for a minor, you confirm that you have legal authority and agree to comply with all applicable airline policies.

If you have questions, contact support@business-airfare.com.